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For information on configuring the EC2 Serial Console, see Configure access to the EC2 Serial Console. Also, every instance using the serial console must include at least one password-based user. Then, create AWS Identity and Access Management (IAM) policies granting access to your IAM users.

You can access the serial console using the Amazon EC2 console or the AWS Command Line Interface (AWS CLI).īefore using the serial console. The serial console connects to your instance without the need for a working network connection.

The serial console helps you troubleshoot boot issues, network configuration, and SSH configuration issues. If you enabled EC2 Serial Console, you can use it to troubleshoot supported Nitro-based instance types.

Permission denied or Authentication failedįor information on logging in to your instance with verbose messaging on and how to resolve these and other SSH-related errors, see How do I troubleshoot connecting to my Amazon EC2 Linux instance using SSH?.

Connection timed out or Connection refused.

The following are common connection error messages: